Clear answers before the work begins
Practical information about scope, pricing, access, security, and service fit.
Do you work remotely?
Yes. James McGown Bookkeeping is designed as a fully remote service.
Do you work with desktop QuickBooks or other accounting platforms?
The current service model focuses on QuickBooks Online. Requests involving another platform require a separate fit decision and are not automatically accepted as migration work.
Which service should I choose?
Choose the closest match; you do not need to diagnose the books yourself. If the scope is unclear, the QuickBooks Cleanup Assessment is usually the safest starting point.
What is included in the $195 Cleanup Assessment?
It is a diagnostic review that identifies priorities, missing information, scope concerns, and a recommended cleanup path. It does not perform the cleanup or reconciliation work.
Is the assessment fee credited toward cleanup?
Yes. If you accept the related Cleanup & Catch-Up proposal within 30 calendar days, the $195 assessment fee is credited once against the initial 50% cleanup payment.
How much does cleanup cost?
Cleanup & Catch-Up starts at $750 and is quoted as a fixed project after the scope is understood. A fixed price cannot be promised when important records or scope information are missing.
How much does monthly bookkeeping cost?
Monthly QuickBooks Bookkeeping starts at $325 per month. Most current clients are expected to fall between $325 and $475 per month, depending on account count, transaction volume, and complexity.
Will you need my QuickBooks password?
No. QuickBooks Online access should be provided through provider-supported accountant access. Do not send passwords, MFA codes, recovery codes, bank-login credentials, or security answers.
Can I upload bank statements through the website?
Not through the initial public fit check. Sensitive records are accepted only through an approved secure-transfer method after the appropriate engagement step.
Do you provide tax advice or prepare tax returns?
No. Tax advice, tax-return preparation, and specialized tax treatment should be handled by the appropriate qualified tax professional or CPA.
Do you handle payroll or sales-tax filings?
No. The current services do not include payroll filing or correction, or sales-tax filing or correction.
Are my books guaranteed to be fully reconciled?
No unconditional result can be promised. Reconciliation and completion depend on complete, readable, supported records and the agreed scope. Missing records or unresolved issues may hold the affected account or period.
Do you use artificial intelligence?
Software tools may support approved internal administrative work. Real prospect or client confidential information is not submitted to generative AI unless an approved process, required disclosure, and required authorization are in place. Bookkeeping conclusions and client-facing work remain subject to human review.